I actually got a view on my resume posted at !?!?!?!?.com. I guess I was not what they were looking for. Job hunting is so frustrating. Tailoring and tweaking your Resume and Cover Letter to fit the position your are applying for is time consuming to say the least. Job hunting has become my second job. No one accepts applications in person any more, you either have to mail it, e-mail it or fax it somewhere. This is where I think the problem with job hunting lies. Back in the day when someone said they were accepting applications it usually said apply within or call for an interview. Now that everything is done via the Internet, finding the perfect job has become a needle in a hay stack for both the job seeker and the employer. Prior to the electronic era, depending on the job position, most employers would get a few applications, interview the applicants and choose the best one. Now everyone sits down in front of their computer and sends their Resume to several prospective employers in just a few clicks. Hiring managers are bombarded with hundreds and hundreds of applications to fill one opening. What are the chances that my application or yours even gets looked at? The chances are slim! They view an application and this one candidate fits all the criteria that they were looking for. They talk to them on the phone and they seem to be everything their resume said they were. You set the interview date and time and they come in... they have green and yellow hair with a tattoo of a bulls eye on their shaved head with multiple piercings hanging from their eyebrows, ears and nose. Oh my you say...because this position for a Customer Service Rep meant that they were going to be the face of your Company having to deal with Clients on a face-to-face basis. Oops, bet you wish you met the person before you set that interview. So in the mean time while you were waiting for this person to come in for the Interview you stopped looking for any more candidates for the position, more applications and Resumes came in and started piling up ON TOP of my resume. Bet you wish you were only accepting applications from "apply within" candidates. Thank-you for the Internet, but does it have to be used for everything? Our society has become so impersonal.
Note: No offense intended toward individuals with colored hair, tattoos or piercings. Scenario used only because visible tattoos and piercings are generally frowned upon by employers hiring for Professional Positions that require the prospective employee to deal with the public on a face-to-face basis.
Sunday, June 21, 2009
oy!
I had this customer come in yesterday and their total came to $1.72, they game me 2 dollars and I preceded to get them their change. They said to me "i have the 2 pennies, or will that confuse you." I put my finger on my chin and gave them a confused look and said "hmmm... 28, 29, 30... took my finger from chin, nope I think I got it!". Do you really think I can't count to 2? Unreal! You have these people who constantly hold up the line digging in their handbag or pockets trying to find those few pennies to even their change so they only get silver back. This drives me crazy. They will say "I hate pennies"... and I am always thinking...then where the hell did you get those damn pennies you just gave me idiot! Stop holding up my line so you can dig in your pocket for change. If you don't want change use your debit or credit card to pay for all your purchases. Or you can do what others do and throw it in your change dish/jar at home and when you have too much take it to a Coin Star or your bank and cash it in...jeez.
Tuesday, June 16, 2009
Cover Letter
Dear Hiring Manager:
I was interested to see your job posting on ?!?! and would like to learn more about this opportunity.
I am a Cashier with extensive experience in working for little pay while standing for 8 hours straight for ?!?!?!. I have several years of experience in Customer Service. In this role, I maintained a coffee bar with 5 coffee pots with 4 different blends, 4 types of sugar/sweeteners, 7 different types of creamers, 8 different cappuccino flavors, 6 pump action liquid coffee flavor additives, 3 different sized coffee cups in 3 locations each and coffee lids. I also maintained a fountain soda bar that contained 20 different flavored sodas and slushy beverages, 5 different sized soda cups in 4 different locations, 4 different sized cup lids in 3 different locations, and 3 various sized straws in 3 locations. While maintaining the Coffee & Soda Bars, I clean up spills, make pizzas, check in vendors, stock and clean grocery shelves, empty trash cans (22), clean toilets and urinals, sweep and mop floors, rotate and stock a full beer cooler, fill paper towels holders, fill windshield washer fluid buckets out at gas pumps, change out fountain soda bag-in-the-boxes, sweep parking lot, all while running the cash register and being treated ignorantly by 350 customers daily. I have the ability to multi-task all day long while standing on my feet, being treated like crap and working for the lowest pay possible.
I feel that my door mat skills would be an asset for your Company. You can treat me like crap, pay me little to nothing (as long as its more than I make now), make me stand on my feet for 8 straight hours without a lunch break and in return I will give you the hardest working, most honest and ethical person you will ever meet. I might even stick around for 2 years like I did with ?!?!?! and never question why you mistreated me because I would already know the answer...because YOU CAN and I need an income.
Thank you for your time and consideration. I hope to have the opportunity to discuss the opening with you in person.
Sincerely
Tammy
I was interested to see your job posting on ?!?! and would like to learn more about this opportunity.
I am a Cashier with extensive experience in working for little pay while standing for 8 hours straight for ?!?!?!. I have several years of experience in Customer Service. In this role, I maintained a coffee bar with 5 coffee pots with 4 different blends, 4 types of sugar/sweeteners, 7 different types of creamers, 8 different cappuccino flavors, 6 pump action liquid coffee flavor additives, 3 different sized coffee cups in 3 locations each and coffee lids. I also maintained a fountain soda bar that contained 20 different flavored sodas and slushy beverages, 5 different sized soda cups in 4 different locations, 4 different sized cup lids in 3 different locations, and 3 various sized straws in 3 locations. While maintaining the Coffee & Soda Bars, I clean up spills, make pizzas, check in vendors, stock and clean grocery shelves, empty trash cans (22), clean toilets and urinals, sweep and mop floors, rotate and stock a full beer cooler, fill paper towels holders, fill windshield washer fluid buckets out at gas pumps, change out fountain soda bag-in-the-boxes, sweep parking lot, all while running the cash register and being treated ignorantly by 350 customers daily. I have the ability to multi-task all day long while standing on my feet, being treated like crap and working for the lowest pay possible.
I feel that my door mat skills would be an asset for your Company. You can treat me like crap, pay me little to nothing (as long as its more than I make now), make me stand on my feet for 8 straight hours without a lunch break and in return I will give you the hardest working, most honest and ethical person you will ever meet. I might even stick around for 2 years like I did with ?!?!?! and never question why you mistreated me because I would already know the answer...because YOU CAN and I need an income.
Thank you for your time and consideration. I hope to have the opportunity to discuss the opening with you in person.
Sincerely
Tammy
The Resume
Tammy
Employment: 2007 – Present ?!?!?!? ?!?!?!, MO
- The ability to be treated like Dung by my Manager while keeping a smile on my face and not slapping the smile off hers
- The ability to be treated like Dung by customers on a daily basis without coming over the counter and slapping face.
- The ability to bust hump and complete all of my assigned tasks and my co-workers tasks as well to make sure they get their paycheck
- The ability to walk in the door at work at 4:30 a.m. and complete the tasks of the third shift person while OFF the clock so that I can clock it at 5 a.m. and begin my shift with just MY assigned tasks
- The ability to pretend I like my job and my co-workers so I can bust my REAR all day and receive income that puts me at or below poverty levels
- The ability to work 8 hours without a lunch break with the exception of a quick smoke break every 90 minutes or so without reporting it to the Department of Labor
- The ability to stand for 8 straight hours a day
- The ability to work 2 years for a company with no benefits, not even weekends off.
Experience:
- Process payments via cash, credit card, and fleet payments with an average of 350 Customers per day
- Maintain accounts receivable/payable
- Generate reports
- Resolve customer issues in a courteous and professional manner
- Uphold establishments’ customer service policy to ensure customer retention and loyalty
- The ability to be a Team Player
- Ability to organize and prioritize tasks
- Attention to detail through a combination of order processing and customer service experience
Education:
- AAS. Computer Science – Telecommunications
- Graduated with Honors
Thursday, June 11, 2009
Part 1
I wake up at 3:30 am to start my day as a glorified cashier at a gas station. My work hours are from 5am - 1pm. Contrary to popular belief, a cashier at a gas station does more than scan items and listen for the beep. At my store, being on front register or side register pretty much determines what your "back-up work" for the day is. For conversation sake, today I am on side register. I get there in the morning and start counting a drawer to make sure that the idiot cashier that had the drawer previously knows how to count and left just the $75.00 in the drawer that is supposed to be there. Then I go to the back and call in the fuel inventories (the amount of fuel volume in the tanks which determines fuel deliveries for the store). Then I start stocking cups and lids because the third shift person (you know who you are) never ever does their work. After that I start checking coffee pots... all 5 of them to make sure the filters are set and ready to go (which they never are because once again... third shift never does their job). After making numerous trips to the stock room to get the supplies and stocking everything I need to start my shift it is then time to clock in (yes I just worked 15 minutes free... Don't get up third shift person...I got you covered).
After clocking in it is then time to go back to make pizzas...yes that's right I said Pizza (we have a Chester chicken in our store that management makes us refer to as "the Deli"). I run to the "deli" and check the settings on the pizza oven because often, our illiterate third shift person turns the pizza oven temp to any temp they desire which results in under-done or over-done pizza. I grab out the frozen pizzas and get 2 pizzas going in the oven... a breakfast and a pepperoni for starters. Then I run back up front and check the coffee which needs to be reset again because 20 customers have already been in the store while I was making pizza. After resetting filters and starting coffee AGAIN I man my register like a good little cashier. Then I run back to get the pizzas take em out slice em and box em and run back to the front with them to put them in the pizza warmer (this process repeats itself until 6am when the manager gets there and takes over the pizza responsibiltiy). At this point the other cashier has waited on several customers and has a line. I take care of a few customers and then run back to the coffee bar to reset the coffee filters AGAIN and clean up all the messes the pig customers left on the counter. There is usually enough coffee, sugar, and creamers spilt on the counter to make two 24 ounce cups on coffee with. I swear they get more sugar znd creamer on the counter than they do in their damn cups!. The sad thing is is that there is a pile of napkins right there on the coffee bar and everyone refuses to use them. It is exactly the same scenario with the fountain soda area. There are always spills of soda and ice all over the floor and counter...lids and straws on the floor. People will spill their drink all over the place and never say a word or clean it up...they just leave it their so their personal maid (ME) can clean it up because thats what I get paid to do. As moring dies down after we see everyone off to work its times to start back-up. My back-up for this conversation is bathrooms, inside trash and the beer cooler. Around 8am I start draining the coffee pots because we go down to just 2 pots after 8, one house blend and one decaf. I go to the back to grab my cleaning supplies and trash bags.
With bucket, 3 bottles of different cleaners (the pink spray for the glass and metal fixtures, the yellow for the sinks, and the green for the toilets) , a toilet brush, a scrubbie pad (to get the urine off the walls in the mens room) a roll of toilet paper, 2 packs of paper towels and 4 trashbags, I head off to clean the restrooms. The ladies room is usually an easy task with the exception of the occasional disgustingly stinky sanitary napkin trash bin. From there its off to the mens rooms...YUCK! Its at this point in the day that i was needing a reminder as to why I hate my job anyway. Wishing i had a body condom to slip into I slowly open the door hoping and praying that I don't puke from the rancid smells that come from that bathroom. If I can get past the initial smell it will take approx. 15 minutes to get that bathroom cleaned. I start by spraying down the toilet and urinal with the green spray called hang-time. While the spray is eating through the crusted feces and urine all over them I head to the sink. I clean the mirror, sink, air hand dryer, and condom machine. Then i brace myself... the hard part is yet to come. I go back in the stall to clean the feces off the wall, the floor, the toilet seat and even the door. The other day someone had drawn the number 8 on the wall in CRAP... yes feces! After scrubbing the stall I go to the urinal of course saving the best for last. There is layers upon layers of urine all over the walls. It becomes flaky and crystalized and requires a scrubby pad in order to get it off. One day the bathroom was so dirty that my manager insisted I spend some "Quality time" in there and give it a thorough cleaning. I took a jug of bleach and this scrub broom that we use for stripping the floors. I took the lid off the bleach and just started pouring down the walls...yes straight bleach... It was so disgusting... it actually started foaming... I have never seen bleach foam like that in all my life til that day... there was so much piss all over the walls that it was like pouring peroxide on a dirty wound. At any rate... after scrubbing the urinal and the walls, filling the napkins (which barely ever need filling because YOU dirty bastards never wash your friggin hands) and removing the trash I head to my next job or taking out the inside trash which by the way there are 11 trash cans inside the store.
At this point we are usually around 9am and I thank god that there are only 4 more hours left of my shift. I return to my register so the other cashier can then start their back-up work. Other than having to do the cooler which don't get done til around noon and running back and forth to clean coffee and soda messes and stock cups, I pretty much man my register for a few hours and deal with all the Happy Customers which is definately Part 2 or Part 3 of this story. I have left out a lot of filler that I really need to touch base on though for all you people who think cashier's just stand around and beep all day... the vendors and the groceries. Did you people think that the shelves just clean and stock themselves? Well I am here to tell you that we do that too as well. On Tuesday which is a grocery day, I have to put up over 200 cartons of cigarettes, tons of canned chewing tobacco and all those candy bars, chips, snack crackers and what-nots that you all like so much. A cashier at a gas station/convenience store is truely under-paid and over-worked for their salary (most cashier's just making a bit over the federal minimum for their state).
I wake up at 3:30 am to start my day as a glorified cashier at a gas station. My work hours are from 5am - 1pm. Contrary to popular belief, a cashier at a gas station does more than scan items and listen for the beep. At my store, being on front register or side register pretty much determines what your "back-up work" for the day is. For conversation sake, today I am on side register. I get there in the morning and start counting a drawer to make sure that the idiot cashier that had the drawer previously knows how to count and left just the $75.00 in the drawer that is supposed to be there. Then I go to the back and call in the fuel inventories (the amount of fuel volume in the tanks which determines fuel deliveries for the store). Then I start stocking cups and lids because the third shift person (you know who you are) never ever does their work. After that I start checking coffee pots... all 5 of them to make sure the filters are set and ready to go (which they never are because once again... third shift never does their job). After making numerous trips to the stock room to get the supplies and stocking everything I need to start my shift it is then time to clock in (yes I just worked 15 minutes free... Don't get up third shift person...I got you covered).
After clocking in it is then time to go back to make pizzas...yes that's right I said Pizza (we have a Chester chicken in our store that management makes us refer to as "the Deli"). I run to the "deli" and check the settings on the pizza oven because often, our illiterate third shift person turns the pizza oven temp to any temp they desire which results in under-done or over-done pizza. I grab out the frozen pizzas and get 2 pizzas going in the oven... a breakfast and a pepperoni for starters. Then I run back up front and check the coffee which needs to be reset again because 20 customers have already been in the store while I was making pizza. After resetting filters and starting coffee AGAIN I man my register like a good little cashier. Then I run back to get the pizzas take em out slice em and box em and run back to the front with them to put them in the pizza warmer (this process repeats itself until 6am when the manager gets there and takes over the pizza responsibiltiy). At this point the other cashier has waited on several customers and has a line. I take care of a few customers and then run back to the coffee bar to reset the coffee filters AGAIN and clean up all the messes the pig customers left on the counter. There is usually enough coffee, sugar, and creamers spilt on the counter to make two 24 ounce cups on coffee with. I swear they get more sugar znd creamer on the counter than they do in their damn cups!. The sad thing is is that there is a pile of napkins right there on the coffee bar and everyone refuses to use them. It is exactly the same scenario with the fountain soda area. There are always spills of soda and ice all over the floor and counter...lids and straws on the floor. People will spill their drink all over the place and never say a word or clean it up...they just leave it their so their personal maid (ME) can clean it up because thats what I get paid to do. As moring dies down after we see everyone off to work its times to start back-up. My back-up for this conversation is bathrooms, inside trash and the beer cooler. Around 8am I start draining the coffee pots because we go down to just 2 pots after 8, one house blend and one decaf. I go to the back to grab my cleaning supplies and trash bags.
With bucket, 3 bottles of different cleaners (the pink spray for the glass and metal fixtures, the yellow for the sinks, and the green for the toilets) , a toilet brush, a scrubbie pad (to get the urine off the walls in the mens room) a roll of toilet paper, 2 packs of paper towels and 4 trashbags, I head off to clean the restrooms. The ladies room is usually an easy task with the exception of the occasional disgustingly stinky sanitary napkin trash bin. From there its off to the mens rooms...YUCK! Its at this point in the day that i was needing a reminder as to why I hate my job anyway. Wishing i had a body condom to slip into I slowly open the door hoping and praying that I don't puke from the rancid smells that come from that bathroom. If I can get past the initial smell it will take approx. 15 minutes to get that bathroom cleaned. I start by spraying down the toilet and urinal with the green spray called hang-time. While the spray is eating through the crusted feces and urine all over them I head to the sink. I clean the mirror, sink, air hand dryer, and condom machine. Then i brace myself... the hard part is yet to come. I go back in the stall to clean the feces off the wall, the floor, the toilet seat and even the door. The other day someone had drawn the number 8 on the wall in CRAP... yes feces! After scrubbing the stall I go to the urinal of course saving the best for last. There is layers upon layers of urine all over the walls. It becomes flaky and crystalized and requires a scrubby pad in order to get it off. One day the bathroom was so dirty that my manager insisted I spend some "Quality time" in there and give it a thorough cleaning. I took a jug of bleach and this scrub broom that we use for stripping the floors. I took the lid off the bleach and just started pouring down the walls...yes straight bleach... It was so disgusting... it actually started foaming... I have never seen bleach foam like that in all my life til that day... there was so much piss all over the walls that it was like pouring peroxide on a dirty wound. At any rate... after scrubbing the urinal and the walls, filling the napkins (which barely ever need filling because YOU dirty bastards never wash your friggin hands) and removing the trash I head to my next job or taking out the inside trash which by the way there are 11 trash cans inside the store.
At this point we are usually around 9am and I thank god that there are only 4 more hours left of my shift. I return to my register so the other cashier can then start their back-up work. Other than having to do the cooler which don't get done til around noon and running back and forth to clean coffee and soda messes and stock cups, I pretty much man my register for a few hours and deal with all the Happy Customers which is definately Part 2 or Part 3 of this story. I have left out a lot of filler that I really need to touch base on though for all you people who think cashier's just stand around and beep all day... the vendors and the groceries. Did you people think that the shelves just clean and stock themselves? Well I am here to tell you that we do that too as well. On Tuesday which is a grocery day, I have to put up over 200 cartons of cigarettes, tons of canned chewing tobacco and all those candy bars, chips, snack crackers and what-nots that you all like so much. A cashier at a gas station/convenience store is truely under-paid and over-worked for their salary (most cashier's just making a bit over the federal minimum for their state).
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